Our Feeders are Build-to-Order. We typically Take a day or two depending on demand in the manufacturing process and ship orders UPS Ground. Standard shipping times vary depending on your location. 

No, at the moment we do not offer international shipping.

We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.

Please measure your pet from paw to shoulder and ensure the feeder of your choice is at least 3-5" of clearance from the height of the feeder. Take a look at our GrooveThis Woodshop Size Chart to find the perfect fit for your pet.

To keep your feeder looking great: Wipe with a damp cloth and a mild detergent or glass cleaner. Apply any car wax compound to maintain a water-repellent finish and remove paint swirls. Steer clear of bleach and other harsh chemicals.

Your vision matters to us. If you're dreaming of a font or color you don't see, please message with the details. We're happy to personalize your feeder to your taste if we can.